Central documentation hub for the Grenty USA team. Everything you need to know about our platform, processes, and tools.
| Resource | Description |
|---|---|
| 🚀 Quick Reference Card | Summary for daily operations |
| 🏗️ System Architecture | Technical infrastructure overview |
| 📖 Glossary of Terms | Standard definitions |
| 🔧 Troubleshooting Guide | Common problems and solutions |
| 🗂️ Document Index | Complete catalog |
Complete FAQs and resources for each portal user type:
| Role | Guide | Key Topics |
|---|---|---|
| 🏠 Renter | Renter Resources & FAQ | Onboarding, pre-approval, payment, contract |
| 🏡 Owner | Owner Resources & FAQ | Property enrollment, claims, PM |
| 🤝 Broker | Broker Resources & FAQ | Team management, commissions |
| 💼 Realtor | Realtor Resources & FAQ | Broker association, tracking |
| Document | Description |
|---|---|
| 📝 Onboarding Flows by Role | Step-by-step registration for each user type |
| 🏢 Property Enrollment Guide | How to add properties (individual + bulk) |
| 📈 Deal Pipeline - Complete Guide | Full breakdown of deal stages |
| 📋 Claims Management | Notifications and recovery process |
| 📥 Team Module - Operation Intakes | Manual operation loading |
| Document | Description |
|---|---|
| 🔄 Workflow Portal ↔ Zoho CRM v3.0 | Complete bidirectional sync mapping |
| 📊 Pipeline Deals USA | CRM pipeline configuration |
| Document | Description |
|---|---|
| 🔍 Risk Analysis Operations | TransUnion process, criteria, escalation |
| ✅ Renter Onboarding | ID verification flow |